Archive for the ‘Our Team’ Category

Hiring Superstar Window Cleaners

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Passionate about cleaning windows? If yes, we’d love to hear from you.

We’re always looking for dedicated, passionate people to join our team and grow within our company.

Matrix style jump skills are not a requirement but if you got em’, we’d definitely like to see them 🙂 

Please contact us here.

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Introducing the fantastic Kim Daigle!


We are excited to introduce our full-time office manager, Kim Daigle. Kim has been with Black Tie  for a little over a year now, and if you currently do business with us, there’s a good chance you’ve spoken to her already. Already handling the bookkeeping duties, Kim’s role has now expanded to include payroll, accounts payable and receivable and customer relations. She will be your first point of contact for handling quote requests, customer inquiries and follow-up calls. Kim brings over 15 years of experience to the table. You can read her bio by clicking here.

Kim is efficient, organized and has a wicked sense of humor.  She’s a pleasure to work with and we hope you enjoy working with her as much as we do!


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First rule of safety: Never stop learning!

        SPRAT Certification course at Pacific Ropes

BT Pacific Rope worksJanuary is typically a very slow month in the window cleaning industry. Due to the seasonal nature of our business, our rope access staff usually has a much lighter workload during this time. What better time to delve deeper into safety protocols, and advance our training and expertise? .

This year, Pacific Ropes, a Richmond based company headed by young entrepreneur Tim Zaigel started offering rope access training. We attended an open house tour of their facilities and were so impressed with their professionalism, and willingness to tailor to our training needs, that we decided to attend their new rope access program.

It is important to note that rope access training is not required by Worksafe BC in order to perform maintenance work from ropes in the province of British Columbia. “When I started in the business, 15 years ago, I was shown how to put on a harness, how to tie a half-hitch knot and was told to get over the side of a 10 story building. That was the extent of my training, and it was terrifying!” says Sebastien Nault, owner and CEO of Black Tie Property Services. “Even if it isn’t mandatory, it’s nice to be able to provide our staff with training that will minimize risk to themselves and give them the knowledge necessary to work safely. From an employer perspective, it also provides peace of mind, knowing that our crew is abiding by the highest level of industry guidelines, going above and beyond what is required from Worksafe BC.

IMG_0608This January, five of our rope access staff attended a weeklong course at Pacific Ropes’ facility. We are proud to report that all 5 passed with flying colors. The week was spent practicing different types of rigging, learning about the science and physics behind rope work, and rehearsing various rescue scenarios. The last day consisted of one-on-one examinations with a SPRAT assessor flown in from the US. The partner work required throughout the course served as a great team-building exercise, which also furthered trust within our team.

We would like to congratulate our new graduates:

Rob Baril: SPRAT Level 1

David Inzunza: SPRAT Level 2

Phillip Walter: SPRAT Level 3, IRATA Level 2

Mark May: SPRAT Level 1

Roberto Castillo: SPRAT Level 2

SPRATT Instructor Bodhi Somersun Also, a huge thank you goes out to the Pacific Ropes staff, in particular instructor Bodhi Somersun, for making this a seamless and valuable experience.

We look forward to bringing you another year of world-class, safe services in 2015!

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Happy Holidays from our family to yours at Black Tie!


Happy Holidays!  The Black Tie team would like to wish you and your loved ones a wonderful holiday season and a happy new year. We look forward to bringing you more shiny windows in 2015!



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Day at IREM’s 19th Annual Golf Tournament

The conditions were perfect.   The sky was blue, the sun was shining and everyone was in a wonderful mood. This was the perfect day for golf, or if like me you are not an avid golfer then the perfect day be outside working at a fun event like this one.

I’m talking about the 19th annual golf tournament held by the Institute of Real Estate Management (IREM BC).  This was our second year in a row sponsoring Chip for Charity.  And this year with the help of our lovely participants, we raised three hundred and forty dollars in donations for the B.C. Childeren’s Hospital. We donated a sweet Bose music lover’s travelling prize package from Best Buy valued at approximately $700.  The lucky winner this year won noise cancelling headphones and a wireless speaker so music can be enjoyed wherever they go!

Lucky Winner!

This year we also organized something extra – business card draws for 2 Cineplex Odeon Prize Packages for date night at the movies.  This included 2 movie admissions, 2 Large Pops and 2 Large popcorn .  The lucky winners of our random draw were Frank Wood from Baywest Management Corp. and Branko Cvoric from Gateway Property Management.  Congrats you two! Hope you enjoy your movie dates!


After a full day on the course, we had a delicious buffet dinner.  The dinner included barbecue steak and salmon, and even though I am a vegetarian, there were plenty of great food options to choose from.  Also, it was nice to unwind, hang out and mingle with the industry folk.  There were some incredible prizes to win this year including an Ipad, Spa certificates, 1 year golf membership, wine and Fleetwood Mac tickets!  IREM sure knows how to do it right.  Sadly neither of us won anything, but better luck next year right?

Looking forward to seeing everyone’s smiling faces again next year!

To see our full album on Facebook, click here:

And while you’re there please also connect with us by liking our page!

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Black Tie Head Shots


Meet the smiley faces of our team at  Black Tie!
Here are our names from starting from the left:

  1. Curtis Harrison, Sebastien Nault, Phyllis Chan, Rob Baril,
  2. Ruth Heron, Phil Walter, Mark May, Roger Gray
  3. Esteban Pedraza Baron, Jeff Kydd, David Inzunza, Casey Klinkeaw

Stay connected to see more pictures coming to our website soon.

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Black Tie Photo Contest Announcement

“A day in the life of a window washer”

Last week, our valued team at Black Tie submitted their pictures collected over the year from previous jobsites.  The results were breathtaking.  It was a difficult choice … but as a team, we voted on the top three pictures in ranking order. Below are the results. 

Hang tight  to your seats if you suffer from Acrophobia!

#1 Window Cleaner’s Perspective

Photo Credit: Rob Baril


#2 – Boy’s Hanging Out

Photo Credit: Rob Baril


#3 – Everything is going to be alright

Photo Credit: Philip Walter


There were so many stunning photos to choose from that it was a challenge to narrow down the best ones.

To view the top picks, please click here for our latest photo album: Top Picks from Black Tie Team Photo Contest & please click : “Like” while you’re there!

Viewing these photos was such a pleasant experience that we’re already looking forward to next year’s contest!  

“A picture is worth a thousand words.”

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Meet Black Tie’s Dynamic Duo: Curtis & Ruth


Curtis and Ruth are two of the most interesting window cleaners to have ever worked for Black Tie Property Services. They are engaged to be married and have been working exterior maintenance jobs together for a year and a half. Straight away I was impressed by how positive and cheerful they are. They are hardworking, successful and will go the extra mile to make sure our customers are happy. From not charging elderly ladies every once in a while, to bringing customers chocolates, these two truly have hearts of gold.

How did you meet?

We met at the grocery store, waiting for deli meat!

Background and Experience:

Curtis used to work as a service technician, flying all over Western Canada to service and install heavy equipment. He is literally a “Jack of all Trades” holding tickets as a gas fitter, electrician, plumber, welder, etc. Ruth worked as a talented photo editor, submitting her work to several different websites.

How did you come to start working together?

Curtis decided he wanted to finally start his business and I decided to help. Between the two of us we can do almost any job, and in the past two years, we have done so many different types of jobs.

2012-05-08_14-25-41_385 Curtis & Ruth Pressure Washing at International Village – May 2012

What are the types of jobs you do?

We have done pretty much everything, from roof de-mossing, roof patch and repair, painting, sealing driveways to landscaping, building stairs and decks, retaining walls, fireplace installations, electrical re-wiring for a house, bathroom renovations and gutter cleaning and installations. Since starting to work for Black Tie, about a year ago, we have been doing mostly Window Cleaning and Power Washing, which is our favourite type of work.

What do you like about working side by side?

The best part about working side by side is we work well together. We know what each other is thinking, and we help each other to get the job done. We will never really need anyone else to help us because we have each other’s help. The BEST part is we don’t get lonely. Neither one of us, are the lazy type, so it’s hard when one goes to work and the other stays behind. If we are to argue, it’s usually over something stupid like who gets to do what at work. We don’t ever get sick of each other and somehow we manage to balance our home life and our work life.


Are there ways that you two balance each other out to help you work as a team?

What Curtis lacks in patience, I make up for as I have enough patience for the both of us. When one of us is tired or frustrated, the other one will automatically pick up the other’s slack. We also clean differently and scrub differently. I like to think I add a woman’s touch to a man’s job.

What do you like about working for Black Tie Property Services?

We LOVE working for Black Tie because we get to stay busy and most of the staff are friends to us now. But on top of all that…. you guys treat us the way any employee should be treated. We like that we are a very close group because we all work well together, and there’s no worry about doing favours or asking for help. Everyone is there for each other to get the job done no matter what.


Black Tie Team Meeting – Spring 2012 From Left: Curtis, Ruth, Nick, Rob & Sebastien

(For Ruth): What’s it like being a woman in the window cleaning industry?

R: I LOVE the work, but it’s hard because I get mud in my hair and it gets frizzy from the water. It’s getting harder to keep my nails and hands clean and soft. I am still a girl and have to try and look pretty. I’m scared to death of ALL BUGS – spiders most of all. and it seems like all jobs are LOADED with spiders. But that’s where Curtis comes in -he protects me from the bugs!!!

clip_image001Favorite TV Show: Homes on Homes

Be sure to look out for Ruth & Curtis on a job site near you!

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